Privacy Policy

Bridgend Privacy Policy

This privacy policy applies to Bridgend Group Pty Ltd (ACN 659 058 803) and any entity owned or controlled by Bridgend in relation to Bridgend’s operations (“Bridgend” or “We”). Bridgend understand that your privacy is important to you.

We are committed to respecting your privacy and protecting your personal data, which is any information that is capable of identifying you as an individual person. This Privacy Policy describes how we handle and protect your personal data in connection with Bridgend’s business activities, like client services, conferences and events, and on websites, applications, and communications that post a link to this Privacy Policy, in our capacity as data controllers. This policy explains how Bridgend handles personal information. We may change this privacy policy from time to time by updating this page.

This policy was last updated 1st March 2023.

Information we collect

Bridgend collects and holds personal information from clients, customers, employees, job applicants, contractors and other individuals.. This includes personal data such as your name, title, position, the company you work for, your postal address, email address and phone number. We may also ask about your relationship to another person, for example to establish any conflict of interest that might exist. We collect and hold this information for our business purposes.

Use of information

The main purposes for which we collect, hold and use personal information are:

for contact information
for identification and verification
to provide our products and services;
to respond to an individual’s request;
to communicate, and maintain contact, with clients;
to send marketing communications;
for general management and reporting purposes, such as invoicing and account management;
for recruitment purposes;
for purposes related to the employment of our personnel and providing internal products and services to our staff;
other purposes related to our business (for example training and promotional purposes); and
where required or permitted by law, regulation, rule or professional standard.

On what legal basis do we process your personal information

Our processing of your personal data for the purposes mentioned above is based on any or all of:

our legitimate interests in protecting and promoting Bridgend, providing our services, building and maintaining relationships, and recruitment;
your consent, for example if you register for our newsletters or events, or for business purposes that support web operations, or you otherwise provide us your information;
compliance with the law, when certain information is necessary to satisfy our legal or regulatory obligations

Disclosure of personal information

Bridgend does not routinely disclose personal information to other organisations unless:

use or disclosure is permitted by this policy;
we are required to do so by law or legal process;
we believe it is necessary to do so in connection with a product or service we are providing;
disclosure is necessary to protect the property, services, legal rights, and interests of Bridgend or the property or personal safety of any member of the public or a customer of Bridgend;
to prevent fraud against Bridgend, our subsidiaries, affiliates and/or business partners;
to support auditing, compliance, and corporate governance functions;
you give your consent; or
to comply with any and all applicable laws, regulations, rules, or professional standard

Security

Bridgend has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Bridgend endeavours to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. We also require our employees and data processors to respect the confidentiality of any personal information held by Bridgend. Despite these precautions however, Bridgend cannot guarantee that unauthorized persons will not obtain access to your personal data.

Data retention

Bridgend retains personal data, as necessary, for the duration of the relevant business relationship, or in line with legal and regulatory retention periods. At the end of any retention period, your personal data will either be securely deleted or anonymised so that you can no longer be identified. We aggregate such anonymised data for business planning and analysis. If you request that we delete your personal data, Bridgend will make reasonable attempts to delete all instances of the information in their entirety

Your rights

Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. Where granted by local law, you also may have the legal right to lodge a complaint with a competent data protection authority (Australia: Office of the Australian Information Commissioner). We would appreciate the opportunity to discuss your concerns in the first instance before you contact the data protection authority.

If you would like to make a request to access, review, or correct the personal data we have collected about you, please contact us at contact@bridgend.com.au

Corrections and concerns

We hope this privacy policy has been helpful in setting out the way we handle your personal data and your rights to control it. If you believe that information we hold about you is incorrect or out of date, or if you have concerns about how we are handling your personal information, please contact us at contact@bridgend.com.au and we will try to resolve those concerns.