This policy was last updated 1st March 2023.
Information we collect
Bridgend collects and holds personal information from clients, customers, employees, job applicants, contractors and other individuals.. This includes personal data such as your name, title, position, the company you work for, your postal address, email address and phone number. We may also ask about your relationship to another person, for example to establish any conflict of interest that might exist. We collect and hold this information for our business purposes.
Use of information
The main purposes for which we collect, hold and use personal information are:
- for contact information
- for identification and verification
- to provide our products and services;
- to respond to an individual’s request;
- to communicate, and maintain contact, with clients;
- to send marketing communications;
- for general management and reporting purposes, such as invoicing and account management;
- for recruitment purposes;
- for purposes related to the employment of our personnel and providing internal products and services to our staff;
- other purposes related to our business (for example training and promotional purposes); and
- where required or permitted by law, regulation, rule or professional standard.
On what legal basis do we process your personal information
Our processing of your personal data for the purposes mentioned above is based on any or all of:
- our legitimate interests in protecting and promoting Bridgend, providing our services, building and maintaining relationships, and recruitment;
- your consent, for example if you register for our newsletters or events, or for business purposes that support web operations, or you otherwise provide us your information;
- compliance with the law, when certain information is necessary to satisfy our legal or regulatory obligations
Disclosure of personal information
Bridgend does not routinely disclose personal information to other organisations unless:
- use or disclosure is permitted by this policy;
- we are required to do so by law or legal process;
- we believe it is necessary to do so in connection with a product or service we are providing;
- disclosure is necessary to protect the property, services, legal rights, and interests of Bridgend or the property or personal safety of any member of the public or a customer of Bridgend;
- to prevent fraud against Bridgend, our subsidiaries, affiliates and/or business partners;
- to support auditing, compliance, and corporate governance functions;
- you give your consent; or
- to comply with any and all applicable laws, regulations, rules, or professional standard
Bridgend has implemented generally accepted standards of technology and operational security to protect personal data from loss, misuse, alteration, or destruction. Bridgend endeavours to take all reasonable steps to keep secure any information which we hold about you, whether electronically or in hard-copy, and to keep this information accurate and up to date. We also require our employees and data processors to respect the confidentiality of any personal information held by Bridgend. Despite these precautions however, Bridgend cannot guarantee that unauthorized persons will not obtain access to your personal data.
Bridgend retains personal data, as necessary, for the duration of the relevant business relationship, or in line with legal and regulatory retention periods. At the end of any retention period, your personal data will either be securely deleted or anonymised so that you can no longer be identified. We aggregate such anonymised data for business planning and analysis. If you request that we delete your personal data, Bridgend will make reasonable attempts to delete all instances of the information in their entirety
Where granted by applicable law, you may have the right to request access to the personal data that we have collected about you for the purposes of reviewing, modifying, or requesting deletion of the data. You may also have the right to request a copy of the personal data that we have collected about you and to have any inaccuracies in that data corrected. Where granted by local law, you also may have the legal right to lodge a complaint with a competent data protection authority (Australia: Office of the Australian Information Commissioner). We would appreciate the opportunity to discuss your concerns in the first instance before you contact the data protection authority.
If you would like to make a request to access, review, or correct the personal data we have collected about you, please contact us at email@example.com
Corrections and concerns